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FAQ

Orders placed after 2pm EST will be processed the next business day. Typical standard shipping time is 5 to 7 days. But depending on your location, it can take up to 2 weeks to arrive.

All shipping is based on business days and does not include weekends or holidays. Delivery does not occur on weekends or holidays.

We offer free insured standard shipping with tracking for US orders on all products.

International orders ship with a flat $6.95 fee for standard shipping.

There are expedited shipping options on all products that  vary based on weight and destination. 

We offer a 30 day money back guarantee.

We appreciate any opportunity to take care of you and hope you are completely satisfied with your beautiful purchase. If you need to make a return, please make sure all items are accompanied by the receipt, invoice or packing slip and are un-worn and undamaged, with original tags attached. Returns accompanied by the receipt are eligible for your preference of a refund, exchange or store credit. Without a receipt, we will happily offer an exchange or store credit at the current selling price. 

Please be sure all returned items are accompanied by the invoice or packing slip and are returned un-worn and undamaged, with original tags attached. Kindly note the reason for your return on the back of the provided packing slip. If you are returning a gift purchased by someone else, please make sure we have your contact information including name, phone number and email address (plus mailing address if requesting an exchange). Once we receive your return, you will be refunded the full purchase price minus return shipping costs (max of $6.95). If you opt to use your own return label, please mail to: Baby Bug, LLC. , Attn: Returns, 3134 Ironwood Flat Drive, High Point, NC 27265.

Our owner, Amber, has battled Type 1 diabetes since she was diagnosed at 13 years old. We firmly believe in JDRF's vision that a world without type 1 diabetes is possible. Life changing breakthroughs to cure, prevent and treat T1D and it's complications are happening every day.

We have pledged to support JDRF though a percentage of our profits and through participation in events at home.